|1. Your Cart||2. Your Details||3. Payment||4. Confirmation|
- Do you ship to addresses outside New Zealand?Yes we do – although we reserve the right to not deliver to some countries. International parcels are sent using New Zealand Post's International Air service. The maximum weight that may be delivered is 20 kgs (subject to a maximum length + girth restriction of 2m and a maximum length of any side restriction of 1.05m). Delivery to key destinations takes approximately one to two weeks.
For more detailed information about shipping overseas please read our delivery and freight page
- Is it safe to use my credit card on your site?Yes it it is safe to shop online with R&R Sport. The R&R Sport website operates on SSL secure ordering system. SSL technology, which encrypts (scrambles) your information whenever we are receiving or transferring your details on our site. When making an online purchase a small padlock symbol will appear on your screen. This indicates that the SSL security system is operating throughout your transaction. This encrypting ensures that your details can not be read by, or altered by outside influences.
You can submit your details including credit card numbers with confidence. We ask that the credit card provided is that of the same person who is ordering the products.
If you still feel uncomfortable about submitting your details, this is not a problem. Contact us and we can get your details some other way such as by fax (+64) 3 477 0816, phone (+64) 3474 1211 0800 RRSPORT, or go into your local R&R Sport store so they can assist you.
- Can I return the product if I am not happy with it?R&R Sport has a '30-day no questions asked' returns policy on all non-sale items sold via this website. The 30-day period begins from the date of purchase. Items returned within this period can either be exchanged or credited. The item(s) must be returned in an 'as new' condition with all packaging, ticketing and labeling.
For more detailed information about returning goods please read our warranties and returns page